DID YOU KNOW...
We serve the computer support needs of medical & dental clinics, contractors, and others.  Contact us today to learn how we can help

Copyright © 2010
Boldt, Carlisle & Smith, LLC.
All rights reserved.

Computer Support Services

Your information and the information your customers need is only valuable if it is readily available.  Boldt, Carlisle & Smith can help you design and implement a computer network that makes information useful and maintains its availability.  This, of course, implies a great deal of consideration and a sustained plan.  Read on to learn about the services we provide.

 We currently do computer support for clients ranging in size from three computers at a single location up to 75 computers at multiple locations.  The use of remote access technology has made this task much more efficient and allows us to monitor your systems for peak performance. 

Our computer support staff has experience planning and installing both peer-to-peer and client-server networks.  With training and certification on Microsoft (MCSE), Netware (CNE), and Cisco products (Certified Network Associate CCNA).  Our training and experience enable us to plan and install your technology infrastructure, whether they are single-site, single-server or networks spanning many locations. 

Services include:

• Microsoft Windows Server OS implementation and support
• Network Design, installation, and maintenance
• E-mail server installation and support
• Citrix implementation and support
• Network Administration including Active Directory and Group Policy
• Network Security and Antivirus
• Hardware / Software selection
• Hardware Installation & Troubleshooting
• Network Troubleshooting on every aspect of your network
• Client-Server software installation and troubleshooting
• Web app support
• Printing
• Upgrades
• Equipment Relocations
• Network OS & Software Upgrades

Disaster Avoidance & Recovery

I recently read a Dilbert comic that showed a member of the management team saying, “Our Disaster Recovery Plan goes something like this...”  The next frame had a picture of an obviously frantic man yelling, “HELP!  HELP!”  Maybe you can identify with this thinking.  Most small businesses do not give much thought (or validity) to this vital element of risk management.  There are many things to consider:  What type of insurance do we have?  Do we have good off-site backups?  What will we do for temporary office space?  These are just a few of the questions that a good Disaster Avoidance Plan will answer.  Contact us for help.  Having been through a fire, we are uniquely qualified to create a comprehensive plan for you.

What our Clients are Saying...

“Thanks so much for your always professional and knowledgeable help with our computer problems and upgrades! It’s a relief to know you’re there to call...Thanks again!: - Medical Clinic Office Mgr.

“When our company was experiencing major computer problems, it was suggest that we have Boldt, Carlisle & Smith evaluate the problem.  They determined that some major changes were needed to make our system one that allowed everyone in the office to work efficiently and without frustration.  Their recommendations have proven to be right on target.  One thing we have come to value is the continued checking on the system to ensure we have all the current updates.  In addition to being very knowledgeable, they are also extremely pleasant to work with.” - Political Lobbyist

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